Clearly define your professional attitude to help others
作者:admin 点击次数:24 发布时间:2025-03-04
Many people who have just started working in sales will become timid when they encounter setbacks. Especially after being rejected by customers continuously, this fear will become more serious, making them dare not call customers again and dare not sell to customers again. Whenever we encounter this situation, we should remind ourselves: we are not only fighting for our own interests, but also helping others.
Sales is not just about selling things to the other party, but also providing the other party with sufficient product information to meet the other party's real needs. Therefore, every salesperson should help people with confidence, bravely knock on every door of the customer, and tell the customer "We are here to serve you" to establish a correct professional attitude and recognize the nature of the work. Even when facing big people and big companies, we can treat it with a normal heart.
The salesperson's products can solve the customer's problems, and the salesperson's work principle is to help customers buy the products that best suit their real needs.
Failure is the mother of success. Failure and rejection are stepping stones to progress. Only by constantly tempering your will in this way can you become an excellent salesperson.
Look at the success or failure of the transaction with a positive and peaceful attitude. If a customer refuses your good intention, you can tell yourself: the customer refuses because there is no demand in this regard, and I will definitely help them next time!
Don't be afraid to meet customers, customers may need your help; don't be afraid of customers saying "no", customers have the right to choose products.
You should know that if you are afraid of big people, other people will also be afraid. Therefore, there will be fewer competitors for big customers, and sales opportunities will be more famous. The chance of successfully signing a contract will also be greater. For a well-educated and successful person, he will not have any disgust for your sales work, because he understands the meaning of sales, and perhaps he started from the sales industry. Therefore, we don't need to be afraid of those big people or big companies. Even if we fail, we can accumulate sales experience and promote our own growth.
The best way to overcome fear is to exercise your abilities and temper your will through repeated practice, so that you can get rid of fear because of mental growth. If you don't have a precedent of defeating big people, then you will never be able to eliminate the fear of big people. Therefore, we must have the courage to challenge big people, keep trying, keep making progress, and overcome the fear in our hearts through more victories. To this end, sales staff can refer to the following points:
Visit one or two big customers every day and start by practicing speaking in front of them. Some sales staff will be so nervous that they will be at a loss and speak incoherently when they see big people. In this regard, you can focus on the product itself, or tell some small stories to liven up the atmosphere and use your humorous talent until you can face big people calmly. Actively participate in large meetings, try to speak more at the meeting, express yourself more, and exercise yourself. If your boss is also a big person, then you need to overcome your fear of your boss first. Therefore, you can try to have some exchanges and communication with your boss, and constantly master the methods and skills of communicating with big people. Strive for more pre-training opportunities and learn to introduce yourself to a group of strangers in public. The reason why we are afraid of big people is because of the disparity in status between the two sides. If you regard yourself as another big person, it will be easy for you to let go of this psychological burden and communicate with the other party with a normal heart. "Today's small salesperson is tomorrow's corporate president. Everyone has equal status. Why am I afraid to communicate with him?" This positive suggestion can reduce the fear of big people and enable you to face them with neither arrogance nor servility. If our client is a big shot, we should be happy, because the reward from winning a big shot may be better than many small clients, and this big shot may bring us more big clients in the future.
It takes a lot of time and energy to develop a new client, but the gains may be very small. If our client is a big shot, it is worth it even if we waste some energy, because the potential value that big shots bring to us is often immeasurable. Gather all your big shot resources and continue to expand your customer base through these customer resources as much as possible. When asking big shots to recommend new clients, don't be afraid or hesitant, and speak up bravely at the right time.
