An optimistic attitude is a prerequisite

作者：admin  点击次数：23  发布时间：2025-03-01

In 1981, the 26-year-old American youth Flake climbed to the top of the Empire State Building in New York, and then jumped to his death. Six years ago, Flake, who was only 20 years old, had to drop out of the University of New Mexico to start a business in New York because his family was poor and his parents could not afford to support him to continue his studies. He first worked in a shopping mall. Then he became the manager of the shopping mall. He was determined to build the largest department store in New York and let his parents live a good life. Six years later, he really created the largest Flake department store in New York. He was once reported by the media as the most promising young rich man. Just when people were still talking about and envying Flake after his success, an unprecedented financial storm swept the United States. Flake's company had to be forced to accept bankruptcy. No one thought that Flake would choose to end his life by jumping off the building. Coincidentally, a young man of the same age as Flake, Steve Jobs, became an orphan since childhood, lacked care and education, had a temperament as violent as a wild horse, and often fought and made trouble at school, so that he was "persuaded to drop out" by the university he was attending. In 1975, on his 20th birthday, Jobs, who had dropped out of school, came to New York to start a business almost at the same time as Flake, but he was not targeting the mall, but the computer. Six years later, Jobs became the CEO of Apple Computer, and his personal assets reached tens of millions of dollars. Although he was not as rich as Flake, he was also a veritable rich man. Jobs, who had the same fate as Flake, was also hit by the financial storm. What was worse than Flake was that Jobs made a wrong decision at this critical moment. As a result, Jobs not only went bankrupt, but was also kicked out of Apple. However, Jobs, who was living on the street, did not climb to the top of the Empire State Building to jump off the building like Flake did, but hid under the overpass, eating cold bread and drinking tap water, while thinking about how to revive Apple. After a year, Jobs was finally re-hired by Apple as CEO, and since then he has embarked on a brilliant life. No one would have thought that Jobs, a former orphan and college dropout, would become a regular on the cover of Time magazine in the new economic era, which is an inspiration to young people across the United States and the world.
Jobs said this about his and Flake's fate: "In life, if you can stand up from setbacks, you can turn your experience into wealth. If you can't stand up from setbacks, then the experience of setbacks is a disaster. Whether you choose disaster or wealth depends entirely on your attitude towards setbacks."
The key to their success or failure lies in their attitudes towards setbacks. The same beginning but different endings, the reasons are indeed worth learning from and thinking about!
When Albert first entered the field of car sales, he created very good sales results. He is a very smart guy. During the sales process, he made full use of the personal connections around him. When other salesmen were running around outside and were looked down upon everywhere, he could sit in the car showroom and bargain with customers. In short, during that period, his performance was very good, the boss appreciated this smart employee very much, and his colleagues envied him very much.
However, when he started to achieve some results, new difficulties came unexpectedly. When Albert broke the highest record of the whole department, his performance suddenly began to decline, and he was in a very low mood and not in a good spirit.
Colleagues recalled what happened a week ago. Some time ago, Albert often complained to his colleagues that there were few customers and no new customers. Colleagues thought he was joking. Because he later received a customer introduced by an acquaintance. However, it was this customer who made Albert taste the taste of failure.
This customer was picky. Albert accompanied him to try almost all the cars, but none of them satisfied him. Finally, the two had a little dispute. The customer said rudely: "If you were not Philip's friend, I would not bother to talk to you. You should know that the price you offered is 20,000 US dollars higher than others. You are purely blackmailing an acquaintance."
This sentence deeply hurt Albert, and he has been depressed since then, and he can't figure out whether there is something wrong with his method or the other party is biased.
In fact, this phenomenon is very common in the sales process. Many experienced salesmen have long been numb to this kind of "slander" from customers. They will not be depressed because of this sentence, but will only persuade customers to accept the price in their own way. Therefore, fundamentally speaking, it is because Albert has a low ability to resist frustration, that is, the so-called "resilience quotient" is low.
Psychological experts point out: Success = 20% IQ + 80% EQ + adversity quotient. It can be seen that having a high ability to resist frustration is a necessary quality for salesmen, so every salesman must work hard to improve his "resilience quotient". If you are successful, you will praise the fairness of fate, and if you are frustrated, you will curse the injustice of fate. This is not the life and work attitude that a salesman should have. As a salesman, you should know clearly that fate is not controlled by God, it is always in your own hands. On the road of sales, we must have an optimistic attitude and a full spirit, do not bow our heads when encountering difficulties, and do not be discouraged when encountering setbacks. Since we have chosen the sales industry, we must use all our strength to achieve results and make our work meaningful. In addition to a positive and optimistic attitude, perseverance is also an effective weapon for salesmen to break through the psychological barriers of frustration. If a salesman does not have strong perseverance, it will be difficult to complete even a small order. Perseverance is not just about working silently, but also about letting customers feel your efforts, so that they appreciate and trust you. Nothing is difficult in the world if you are determined. Perseverance is a small boat in the sales career. Only by knowing how to control it can you successfully reach the other side of success.